⚖️ RESPONSIBLE GAMING

Zetbeen Responsible Gaming — our commitment to a safe and enjoyable betting experience

Betting should be fun, not stressful. Zetbeen puts every user's wellbeing and mental health first. With our responsible gaming tools, you stay in full control of how you play.

18+ Platform
Benefits of Setting Limits
Self-Exclusion Option
24/7 Support
Prohibited for Minors
Set a Deposit Limit
Session Time Control
Free Counselling Service

What Is Responsible Gaming and Why It Matters

At Zetbeen, betting is purely a form of entertainment. Responsible gaming means enjoying yourself within your means — where the fun of playing comes first, not the fear of losing money. We know many people in Bangladesh are trying online betting for the first time, and having the right guidance from the start makes all the difference.

Betting is a high-risk activity — no bet comes with a guaranteed win. If betting is starting to have a negative impact on your life — straining relationships, affecting your focus at work, or causing financial stress — it's time to stop.

Zetbeen's Responsible Gaming program puts that control in your hands. Use our tools to decide for yourself how much you play, how much you spend, and when to stop.

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Keep in mind: Betting is not a way to recover lost money. Each bet works independently — past results have no effect on future outcomes.

Zetbeen's Responsible Gaming Tools

Stay in Full Control

Set a Deposit Limit

You can set a maximum daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately. If you want to increase it, a 72-hour waiting period applies.

Set a Loss Limit

Decide in advance the maximum amount you're willing to lose within a set period. Once you hit that limit, Zetbeen will automatically pause your betting.

Session Time Limit

Set how long you want your betting session to last. Once the time is up, the system will notify you and help you wrap up the session.

Cooldown Period

If you feel like you need a break, set a cooldown for anywhere between 24 hours and 30 days. No betting activity will be possible on your account during this time.

Self-Exclusion

For a longer break from betting, activate self-exclusion for anywhere between 6 months and 5 years. Your account will be completely locked for the entire duration.

Turn Off Ads

You can opt out of promotional emails and notifications at any time. While you are taking a break from betting, Zetbeen will not send you any offers or temptations.

Full Limit Details

All of the limits below can be set or adjusted at any time from your Zetbeen account settings:

Limit Type Duration Effective From Time to Change
Deposit Limit Daily / Weekly / Monthly Instant 72 Hours (to increase)
Loss Limit Daily / Weekly / Monthly Instant 72 Hours (to increase)
Bet Limit Daily / Weekly Instant 48 Hours (to increase)
Session Time Per Session Instant Can be reduced at any time
Cooldown Period 1 Day – 30 Days Instant After the period ends
Self-Exclusion 6 months – 5 years Instant 7 days after expiry
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Important: Reducing a limit always takes effect immediately. Increasing a limit, however, is subject to a waiting period — to help prevent impulsive decisions.

How to Set Your Limits

Set your Responsible Gaming limits in just a few steps from your Zetbeen account:

1
Log In

Log in to your Zetbeen account and click the profile icon in the top right corner.

2
Open Account Settings

Go to the "Account Settings" menu and find the "Responsible Gaming" section.

3
Choose Your Limit Type

Choose what you need — a deposit limit, loss limit, session time cap, or a cooldown period.

4
Set a Value

Enter the amount or time and click "Save". Your limit will take effect immediately.

5
You will receive a confirmation email

Once a limit is set, a confirmation will be sent to your registered email address.

If you need assistance, reach out directly via live chat or email us at support@zetbeen.net. Our team will help you set up your limits.

Recognising Problem Signs

Betting addiction often develops gradually and can be hard to spot early on. Zetbeen wants you to stay aware. If you notice any of the following signs in yourself, it may be time to seek help:

Warning Signs
  • You're spending more time and money on betting, but enjoying it less.
  • You're chasing losses — placing more bets to try to recover money you've lost.
  • You are hiding the amount you bet from family or friends.
  • You feel restless or irritable when you're not betting.
  • You are prioritising betting over food, sleep, or work.
  • You're taking on debt or skipping important bills to fund your betting.
  • You keep breaking your own resolution to stop betting.
  • You're betting to escape stress, anxiety, or low mood.

If any of these signs apply to you, please reach out to Zetbeen Support today. Asking for help is not a weakness — it takes real courage.

Self-Assessment

Answer the following questions honestly. This isn't a test — it's simply a chance to check in with yourself:

1. In the past month, how often have you found yourself thinking about betting while doing something else?
Never Sometimes Frequently Always
2. After a losing bet, do you immediately feel the urge to place another bet to win your money back?
No, Never Sometimes Often Always
3. Have your family members or close friends ever expressed concern about your betting?
No Mentioned it once Several times Often
4. Have you ever faced financial difficulties because of betting?
No, Never Once Several times Still Here
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If most of your answers are "Often" or "Always", talk to us today. Reach out via live chat or email support@zetbeen.net — everything stays completely confidential.

Minor Protection

Zetbeen strictly prohibits anyone under 18 from using the platform. This isn't just a legal requirement — it's our ethical responsibility. Here's what we do to keep minors away from betting:

  • Age verification is mandatory at the time of registration.
  • During the KYC process, your National ID card or Birth Registration Certificate will be verified.
  • Suspicious accounts are investigated and closed if necessary.
  • Parents can use parental controls on their child's device.
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For Parents: If you suspect your child is using Zetbeen, contact us immediately at support@zetbeen.net. We will act promptly and keep all information strictly confidential.

FAQs

No — activating self-exclusion keeps your account balance completely safe. Once the exclusion period ends, or by contacting Support, you can withdraw your funds.

A cool-down is a short-term break (1–30 days) that lifts automatically once the period ends. Self-exclusion is a longer-term commitment (6 months–5 years) that requires you to go through a confirmation process even after the period has ended.

No. Your Responsible Gaming settings are completely private and confidential. Only you and Zetbeen's compliance team have access to this information.

Start by talking to them with empathy — without judgment. Then reach out to Zetbeen Support. We can review accounts based on third-party requests, while respecting all applicable privacy regulations.

Yes, setting a limit does not stop you from betting — it simply keeps you within the amount you have chosen. When you reach your limit, the system will alert you or temporarily pause your activity, but you can continue playing normally within that limit.

Zetbeen provides awareness resources and support around gambling addiction. In serious cases, we refer users to professional mental health services.

Zetbeen's Commitment

Zetbeen is more than just a betting platform — we are building a responsible community. We believe that when betting is done mindfully and within limits, it can be a genuinely enjoyable form of entertainment.

We promise that Zetbeen will never encourage you to bet beyond your limits. Our promotions and offers are always designed in line with our responsible gaming principles.

To learn more about Responsible Gaming or to get help with any concerns, contact us today: support@zetbeen.net

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For assistance: Contact us via live chat 24/7 or email support@zetbeen.net — your identity will be kept confidential.

Start Betting Responsibly

Betting on Zetbeen means a safe, controlled, and enjoyable experience. Register today and start using our Responsible Gaming tools.

Not permitted under 18. Please bet responsibly.

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